FAQ

  • Where is mk skin+beauty?

    mk skin+beauty is located in Dee Why on Sydney’s Northern Beaches. We are located at shop 18 /22 Fisher Road Dee Why 2099.

  • Is there parking available?

    Yes. There is an underground car park with visitor parking or street parking available.

  • How do I book?

    You can book your appointment online via the “ book online “ page or you can contact the salon directly on 0481 973 100.You will need to have your cc details ready.

  • How can I pay ?

    We accept cash, debit, visa, mastercard and AMEX. No Afterpay or Zip Pay is available.

  • What facial should I book in for?

    Leave the hard work for us. If you are unsure which facial treatment to book in for simply select the “ decide on the day “ . Please note if you are using a voucher.

  • Can I get treatments if pregnant or breastfeeding?

    We have many facial and beauty treatments available for our pregnant and breastfeeding clients. Our skincare ranges are also completely safe to use while pregnant or breastfeeding however we do not recommend using any form of Vitamin A or retinol during this time.

  • Can I bring children to my appointment?

    We do not encourage children to attend the salon, however if you find yourself unable to get a babysitter then we will accommodate as best we can.

  • What if I am running late?

    Unfortunately, if you arrive late to your appointment this may cut into your treatment time. Appointments are often booked back to back, so please be on time out of respect for other clients and your therapist. If you miss your appointment or run too late a cancellation fee may be charged.

  • I need to cancel, will I be charged?

    I understand that you may need to change your booking, and I kindly request that you provide me with a MINIMUM of 48 hours to allow me enough time to offer that spot to another client, please phone 0481 973 100 if you cannot make your appointment.Cancellations within 24 hours,no shows or last minute rescheduling will incur 100% of your treatment cost to be charged.

  • What if I have a medical condition?

    Please advise us of any health conditions or medications you may be taking as your treatment may not be able to be performed. Please inform us if you are pregnant as some of our treatments and products may not be safe.

  • Do I need to leave a deposit ?

    Card capture is activated when you book online. You will not be charged anything unless you no show or cancel your booking last minute. You will still need to enter your card details if you are paying with a gift voucher. A $50 non refundable booking deposit is required for the buccal treatment.

  • Botox + Fillers

    If you have received botox or filler within 2 weeks of your appointment you will need to reschedule. mk skin+beauty will not be liable for for any movement of injections.

  • Oh Oh, You have woken up with a cold sore.

    Please reschedule your appointment if you have a present cold sore. We can not, and will not, perform any treatments that involve touching the mouth or lip area whilst a cold sore is present. If you come to an appointment with a cold sore you will be turned away and possibly face a cancellation fee.

  • Can’t see your question? Please email mkskinandbeauty@gmail.com